Privacy Policy

Information We Collect

Brokers First Funding (“BFF,” “we,” “us,” or “our”) collects information you provide directly to us through our website, including when you fill out contact forms, apply to become an approved broker partner, or communicate with us via email or phone. This may include:

• Name, email address, and phone number
• Company name and NMLS number
• Mailing address and state of licensure
• Information you voluntarily include in messages or form submissions

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process your requests
• Evaluate broker partnership applications and manage partner relationships
• Provide information about our loan programs, rates, and services
• Improve our website, services, and customer experience
• Send periodic communications about industry updates and new programs (with your consent)
• Comply with legal obligations and enforce our agreements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Affiliated companies within the FlexPoint, Inc. family of companies
• Regulatory bodies as required by applicable federal and state lending regulations
• Law enforcement when required by law, court order, or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted data transmission, secure servers, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at info@bffws.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom it was shared.

California residents may also request deletion of their personal information and opt out of the sale of personal information. BFF does not sell personal information. To submit a CCPA request, email us at info@bffws.com or call (866) 226-2205.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated “Last updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brokers First Funding (FlexPoint, Inc.)
3100 Bristol Street, Suite 100
Costa Mesa, CA 92626
Email: info@bffws.com
Phone: (866) 226-2205